Join our member program!

By participating, you acknowledge that you've read, understood, and agreed to these Terms and Conditions.

Registration

Eligibility: To join, you must be a registered customer at Nut House. This requires providing your first name, second name, and a valid email address. Customers who are in our B2B program are excluded from the member program.

Complete Registration: Points saving and redemption is valid and possible only after your registration is complete.

Accuracy of Information: You confirm that the information provided is accurate and complete. Please update us promptly if there are any changes.

Non-Transferability: Membership is personal. Accounts and points cannot be transferred to others.

Accumulating Points

Earning Points: Earn points by providing your details at the cash register during checkout.

Account Specificity: Points are credited only to the account of the individual named in the member program. Using another person's name for points is considered fraudulent and may lead to account suspension and freezing of points.

Force Majeure: In events beyond our control (e.g., material shortages, power failures), we're not liable for the inability to add points to your account.

Redeeming Points

Redemption: Points can be redeemed only by the account holder.

Non-Monetary Value: Points cannot be exchanged for cash.

Product Availability: We reserve the right to modify the list of items available for redemption.

Identification: We may request ID verification for point redemption.

Expiration of Points

Inactivity: Points expire after one year of inactivity and will be removed from your account.

Member Tiers

Tier Levels:

Nut House Member Program includes five tiers based on the total number of points a member has earned:

Member: 0–349 pointsBronze: 350–649 pointsSilver: 650–1599 pointsGold: 1600–2499 pointsPlatinum: 2500 points and above

Tier Calculation:

Tier status is determined by the total number of points you have earned over time. This total is referred to as your Saved Points Balance.

Redeemed Points:

When you redeem points for rewards, your tier level does not decrease. Your tier is based on the total number of points you have earned, not your current available balance.

Tier Review:

Your tier status is reviewed each year based on your total earned points during that period. If the number of points you earn in a new year is lower than the threshold of your current tier, your status may be adjusted accordingly.

Tier Benefits:

Each tier comes with its own set of benefits and rewards, which may change from time to time. Nut House reserves the right to modify the tier thresholds or rewards at its discretion.

Privacy Policy

Consent to Data Processing: By participating, you consent to the processing of your personal data for targeted marketing and communication.

Data Protection: Your data is confidential. We will not share it with third parties.

Nut House's Discretionary Rights

Management of Accounts and Points: Nut House reserves the right to manage, regulate, control, modify, or eliminate the member accounts and points as deemed necessary. This may include, but is not limited to, adjusting point balances, suspending accounts, or modifying point values and redemption options.

Reasonable Use: These actions will be taken in a fair and reasonable manner and may be necessary for various reasons including, but not limited to, maintaining the integrity of the Member Program, complying with legal requirements, or addressing suspected misuse or abuse of the program.

Notification: While Nut House will endeavor to notify members of significant changes to their accounts or points, it is under no obligation to do so, and members will not have a claim against Nut House in such instances.

Member Responsibility: Members are responsible for regularly reviewing their account status and are encouraged to report any discrepancies or concerns immediately.

Dispute Resolution: In the event of a dispute regarding account management or point adjustments, Nut House's decision will be final, subject to applicable laws.

Account Inactivity: Nut House may also close or suspend accounts due to inactivity, as defined in our Member Program guidelines.Amendments

Changes to Terms: Nut House reserves the right to modify these terms. Continued participation implies acceptance of these changes.

Contact Us

For questions or concerns, please contact us at

hello@nuthousecuracao.com.